9zz66 Privacy Policy

1 What information we collect

We collect two types of information: information you provide directly, and information collected automatically through your use of the platform.

1.1 Information you provide

• Name, email address, date of birth, and contact details
• Username and password for account registration and login
• National ID card or passport details for identity verification
• bKash, Nagad, Rocket, or Upay account numbers for financial transactions
• Banking details required for bank transfers
• Information you provide when contacting our support team

1.2 Automatically collected information

• IP address, browser type, and device information
• Browsing information collected through cookies and similar tracking technologies
• Your gaming activity, bet history, and transaction logs
• Login time, session duration, and usage patterns

2 How we use information

9zz66 uses your information for the following purposes:

• Account management: To create, manage, and secure your account
• Identity verification: To verify age and identity in order to prevent fraud and ensure responsible gaming
• Financial transactions: To process deposits and withdrawals
• Customer service: To assist our 24/7 Bengali support team in resolving your complaints and inquiries
• Security: To detect and prevent fraud, money laundering, and other improper activity
• Improvement: To improve our services, gaming experience, and platform quality
• Communication: To keep you informed about important updates, promotions, and policy changes

3 Sharing information with third parties

We may share your information with specific third parties in the following limited circumstances:

3.1 Service provider partners

Selected partner organizations for payment processing, identity verification, and technical support, who operate under strict confidentiality agreements.

3.2 Legal obligations

When providing information is legally required to comply with a court order, government authority directive, or applicable law.

3.3 Fraud prevention

Providing necessary information to relevant authorities to assist in investigating fraud, scams, or other illegal activity.

4 Data protection and security

9zz66 uses industry-standard security technology to protect your information. Our security measures include:

• SSL encryption: All data transmissions are protected by 256-bit SSL encryption
• Secure servers: Your information is stored on secure, encrypted servers
• Access controls: Only authorized personnel can access your information
• Regular audits: Our security systems are regularly reviewed and updated
• Two-factor authentication: Two-factor authentication is available for additional account security

However, there are inherent risks in transmitting information over the internet. We strive to ensure maximum security, but it is not possible to guarantee 100% security.

5 Cookie policy

9zz66 uses cookies to improve your browsing experience. Cookies are small text files stored in your browser.

5.1 Types of cookies

• Essential cookies: Required for core site functionality, such as maintaining login sessions
• Functionality cookies: To remember your preferences and settings
• Analytics cookies: To understand how our services are being used

5.2 Cookie controls

You can control or delete cookies at any time from your browser settings. However, disabling certain cookies may limit some site functionality.

6 Data retention period

We retain your information only for as long as necessary or legally required. Retention periods for specific cases:

• Account information: While the account is active and for the required legal period after it is closed
• Financial transaction records: For the period required under financial regulations
• Communication records: For a reasonable period to improve customer service quality and resolve disputes
• Cookie data: Depending on the cookie type, generally from 30 days to 2 years

7 Your rights

As a user of 9zz66, you have the following rights:

• Access: The right to know what information we hold about you
• Correction: The right to request correction of inaccurate or incomplete information
• Deletion: The right to request deletion of your information in certain circumstances
• Processing restriction: The right to request that processing of your information be limited in certain cases
• Objection: The right to object to your information being used for specific purposes
• Portability: The right to receive a copy of your information in a structured format

To exercise any of your rights, contact us by email at [email protected].

8 Protection of children and minors

9zz66 strictly provides services only to those aged 21 and above. We do not knowingly collect or process personal information from anyone under the age of 21.

We carry out an age verification process at registration. If a minor attempts to open an account on our platform, that account will be immediately cancelled and all related information will be deleted.

9 International data transfers

In some cases your information may be stored or processed outside Bangladesh. In such cases we ensure that:

• Applicable data protection laws are followed
• Adequate protection measures are in place in the destination country
• Appropriate protective clauses are included in data transfer agreements
• Only the minimum necessary information is transferred

10 Protection of payment information

9zz66 pays special attention to protecting your financial information. Our payment security measures include:

• bKash, Nagad, Rocket, and Upay transactions are secured through SSL encryption
• Bank transfer details are sent through secure, encrypted channels
• Card details are not stored on our servers
• All transactions are monitored under a real-time fraud monitoring system
• Suspicious transactions are automatically flagged and reviewed

The minimum deposit amount on our platform is ৳100 and the minimum withdrawal amount is ৳1,000. All transactions are generally completed within 10 to 45 minutes.

11 Policy changes and updates

9zz66 may review and update this privacy policy from time to time. If there are any significant changes, we will:

• Update the "last updated" date on this page
• Notify registered users by email
• Display a notification when accessing the platform

If you continue using our services after changes are made, you will be considered to have accepted the new policy. We therefore recommend reviewing this page regularly.

12 Contact us

If you have any questions, concerns, or requests about this privacy policy, please contact us:

• Email: [email protected]
• Live chat: Use our 24/7 Bengali live chat support service

Our privacy team will review and respond to your request as soon as possible according to Bangladesh Standard Time (BST, UTC+6).